Imigaqo-nkqubo yoBumfihlo be-App

1. ISINGENISO

1.1 Ulwazi olubalulekileyo kunye nabani na esinabo

Wamkelekile kwi Endless Romance (igama elithengiswayo le-LUX GLOBAL LTD)'s Umgaqo-nkqubo wokuBumfihlo kunye noKhuselo loLwazi (**Umgaqo-nkqubo wobumfihlo**).

Kwi Endless Romance (**thina**, **thina**, okanye **okuthi thina**) siyazibophelela ekukhuseleni nokuhlonipha ubumfihlo bakho kunye neDatha yomntu ngokuhambelana ne United Kingdom General Data Protection Regulation (**GDPR**), iData Protection Act 2018 kunye nayo yonke imithetho kunye nemithetho efunekayo yase-United Kingdom.

Le Migaqo-nkqubo yoBumfihlo ichaza indlela esiqokelela ngayo, siyayiqhuba kwaye siyigcina idatha yakho ikhuselekile. Le migaqo-nkqubo izakuxelela amalungelo akho obumfihlo, indlela umthetho onkuthintela ngayo, kwaye ibize abasebenzi bethu ngabazali babo bonke kwizibophelelo zabo kunye neenkqubo xa beqhuba idatha.

Abantu abasuka apho singenza idatha yabo banokubandakanywa:
- Abaxhasi
- kunye nabanye abantu inkampani inobudlelwane nabo okanye kufuneka nixhumane nabo.

Le Migaqo-nkqubo yoBumfihlo ithobela bonke abasebenzi bethu kunye nabo bonke abantu bePersonal Data esiqokelela ngalo naxesha.

1.2 Umcebisi-wemithetho beDatha (Data Controller)

Endless Romance ngumQondiso wedatha yakho (Data Controller) kwaye unobungqina bokuba ubumfihlo bakho bungonakalisi. Asikaze siphinde siqokelele umntu onokubanga ubunkokheli beData Protection Officer (DPO) ukuya kuthi ga ngoku. Ngoko ke, nayiphi na imibuzo malunga nedatha yakho ingathunyelwa kuthi nge-email [email protected] okanye ngeposi kwi 27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom.

Unelungelo lokwenza isikhalazo ku Information Commissioner’s Office (ICO), olawula izindaba zokulawula idatha e-UK (www.ico.org.uk). Nangona kunjalo, siyakuthanda ukuba sixoxe ngeenkcukacha zakho ngaphambi kokuba uhambise isikhalazo kwi-ICO ukuze nceda ukunceda ngaphambili.

1.3 Ukuqhuba idatha njengomsekelo (Controller) kunye nomsebenzi wabo kubazalisi (processors) bebakhathalelayo kuwe

Nokuba sifezisa izibophelelo zethu njengoMlawuli wedatha, sinabasebenzi abaphatha idatha yakho ngamabandla ethu (abahlanganisi **Processors**). Iinzimele zoluvo ngezantsi zoba nomntu oyedwa okanye zininzi iqumrhu lonkqubo njengokuba ichaphazela umbutho uzakuzivumela yonke.
- Qinisekisa ukuba yonke indlela yokucubungula iDatha yomntu ixoxwa phantsi kwesiseko semithetho esisemthethweni esibekwe kwi-GDPR (jonga 2.2 ngezantsi).
- Qinisekisa ukuba abazimele be-Processors bavunyiwe ukucubungula ubumfihlo kwaye bagcinwe phantsi kwemimiselo yobumfihlo.
- Faka izigqibo zobuchwephesha kunye nezicwangciso zobunjani ukuze kuqinisekiswe ukhuseleko olwahlulileyo kuthiwa existsiduma kwedatha yomntu;
- Fumana imvume kwisikhokelo ngaphambi kuxhaswa omnye Processor;
- Thetha ukuba i-Controller izibophelele kwiimfuno zenkqubo yokulawulwa kwamalungelo omntu (data subject rights);
- Nikezela i-Controller lonke ulwazi olufunekayo ukuze kuboniswe ukuba imisebenzi iyahambelana ne GDPR kwaye ivumele iindibano zokuhlola, kuquka in vono yoxilongo, ezisemthethweni ngoku.
- Ukuba semkhaweni wokuqinisekisa yonke iileksetting yeenqununu yokucubungula, gcinani amarekhodi ezo kusebenza kwimeko yokusasazwa kwedatha.
- Naluphi na umsebenzisi ngaphantsi kolawulo lwe-Processor onokufikelela kwiDatha yomntu akachaphazeli data ngaphandle kwimiyalelo yoMlawuli; kwaye
- Qinisekisa ukuba umnyamvale weDatha yomntu awubelizanga isaziso ngokuqinisekileyo kwindawo yeSukuba kwasetyenziswa emva kokufumana ingxelo yeDatha yomntu.

2. IZISINGQO ZOMTHETHO WOKUQOKELELA IDATHA

2.1 Iintlobo zedatha / Iimilengiso zeMigaqo-nkqubo yobumfihlo

Personal Data lithetha naluphi na ulwazi malunga nomntu apho lowo muntu angazaziyo ukuba ngubani. Akukho idatha apho i-identity isusiwe (anonymous data).

Siza qokelela, sisebenzise, sigcine kwaye sidlulisane ngeentlobo ze Personal Data malunga nawe esingxelele apha ngezantsi. Akufuneki zonke ezi ntlobo zedatha ziqokelele kuwe kodwa ezi ziko-oko kukubandakanya:

Customer Support Data: Oku kubandakanya izimvo kunye nonxibelelwano elivunyiweyo.

Asingayiqokelela naziphi na iindidi ze Special Categories of Personal Data yakho (kwaye oku kubandakanya ulwazi ngobuhlanga bakho, inkolelo zobuNtu, ubulili, iziqu zobuzimeleyo, izimvo zokhetho, ubulungu benkqubo, ulwazi kwimpilo yakho, kunye nedatha yolawulo lwamazwe). Kwangalo ke asinabukho kwinqanaba lokufumana izixhobo zobuSondlo okanye zezimali zemfundo.

2.2 Isisiseko semithetho yokubamba le datha

Kukho imiba efaneleyo ngaphantsi kwe GDPR evumela ukugcinwa nokucubungulwa kwe Personal Data. Iindlela eziphambili esijolisa kuzo zimi:
- Consent: Iimeko ezithile zisivumela ukuba sicefe idatha yakho yomntu, njengoko ukhetha ukuphulaphula i-imeyili okanye ukungena kwinkonzo.
- Contractual Obligations: Sidinga ulwazi oluthile ukuze siqinisekise izibophelelo zethu nokuqinisekisa inkonzo esithembisiweyo.
- Legal Compliance: Siyacelwa ngumthetho ukuba siqokelele kwaye siqhube iintlobo zedatha ezithile, ezifana nomsebenzi wobuqhetseba okanye ezinye izenzo ezingekho mqobo.
- Legitimate Interest: Singayidinga ukucela ulwazi lwakho ukuze sihlangabezane neerholo zethu ezisemthethweni—ezibandakanya ukuphatha ishishini lethu ngaphandle kokuchaphazela amalungelo akho. Imizekelo inokuba lithe, idilesi yakho, ukuze sikwazi ukwenza izinto ngendlela yokukwazisa xa senza isenzo sokungenisa okanye ukudibanisa other.

3. USELWANO LWESIDINGO SEDATHA YEKHAYA

3.1 Ukusetyenziswa kwedatha yethu

Sizosebenzisa iDatha yakho yomntu kuphela xa umthetho uvumela.

3.2 utshintsho ngenjongo

Siza kusebenzisa iDatha yakho yomntu ngenjongo esibuthene ngayo, ngaphandle kokuba sizakucinga okunye okufanelekileyo kwaye oko kungahambelana nengqangi yokuqala. Ukuba ufuna ingcaciso yokuba imisebenzi yengqangi yokucubungula kule njongo idibene njani nengqangi yokuqala, nceda uqhagamshelane nathi.

Nxa sifuna ukusebenzisa iDatha yakho yomntu ngenjongo engaxhumaniyo, siya kukwazisa kwaye sichaze isisekelo semithetho esivumela oku.

Nceda uqaphele ukuba sinokucubungula idatha yakho yomntu ngaphandle kolwazi lwakho okanye ngaphandle kwemvume, ngokuhambelana nale miyalelo ibangelweyo yomthetho.

4. AMALUNGELO AKHO Nendlela Uyakugcinwa Ngathi

4.1 Amalungelo akho omthetho

Nangaphantsi kweemeko ezithile, unamalungelo alandelayo phantsi kweemithetho yokulawula idatha ngenkqubo yakho yomntu:
- Ilungelo lokufumana ulwazi. Unelungelo lokufumana injongo zethu zokucubungula idatha yakho yomntu, ixesha esigcina ngayo, nabani na onokuyabelana naye. Siye sikukunike le nkcukacha kule migaqo-nkqubo.
- Ilungelo lokufumana (Right of access). Oku kukunika ility izikhokelo zomhla ukuba sifumane idatha yakho yomntu esiyigcina kwaye sijonge ukuba siyayicubungula ngqo na (yaziwa njenge data subject access request). Jonga sections 4.3 ngezantsi ukuze ufumane iinkcukacha ezengezeweyo malunga nendlela oingxameko yesicelo somntu.
- Ilungelo lokulungisa. Unelungelo lokucela ukuba silungise idatha yakho yomntu esiya kuba inqabile, kodwa sisenokubona ukuba ukuchaneka kwedatha entsha oyifakayo kufuneka kukhuselekile.
- Ilungelo lokususa. Unelungelo lokucela ukususa idatha yomntu apho akukho mpelelelo omhle wokuba siqhubeke siyicubungula, apho uye wadlula kwilungelo lakho lokuphikisa ukucubungula (bona ngezantsi), apho ingongoma isenzeka ngokungemthetho, okanye apho sifuna ukusula idatha ukuze ulandelele nemithetho yendawo. Nangona kunjalo, akuthekiso ukuba sinako ukulandela indlela yokususa ngazo zonke izizathu zewarhu zebhanki yezomthetho ezicacileyo, ezo zinto zikhokelwa njengoko kuya kuboniswa ngenkalakalo yakho ngexesha lokucela kwakho.
- Ilungelo lokuphikisa ukucubula. Ungaphikisa ukucubula idatha yomntu esinayo. Oku kuthi ukuba ukwazi ukuma okanye ukunqanda ukuba sicinge idatha yomntu. Oku akupheleli njengelungelo elingentle kwaye lithetha kuphela kwiimeko ezingathinti:
- Xa sibucula idatha yakho yokucwangcisa ngqo ukuyithengisa.
- Xa sisebenzisa umdla wokulungelelanisa (lona ngumba) wama- legitimate interest (okoko kuthelekiswa nomnini) ukuba kukho imeko yakho ethile ebangela ukuba ufune ukuphikisa ukucobululwa ngenxa yokugqibela kwelungelo lakho kunye neenkululeko.
- Ilungelo lokunciphisa ukucubungula. Unelungelo lokucela ukunciphisa okanye ukucinywa kwedatha yakho yomntu. Oku akupheleli njengelungelo elingenamkelwa kwimeko ethile:
- Ukuba ufuna ukuba sibonise ukuchaneka kwe-datha.
- Ngeyona nto yokuba ukusetshenziswa kwedatha kuyimfuno kodwa awufuni sikwazi ukuyisusa.
- Ukuba ufuna sibe nobume bolwazi ukuze ufumise, uphume, okanye uvimle izikimzo zomthetho.
- Uye usikhalazo kwethu ukusebenzisa idatha yakho kodwa kufuneka siqinisekise ukuba sinempendulo yokuba sinezizathu ezisemthethweni zokuyisebenzisa.
- Ilungelo lokuhambisa idatha. Unelungelo lokucela ukugcinwa kwedatha yakho yomntu ukuguqulelwa kuwe okanye kumntu wesithathu. Ukuba wenza isicelo esinjalo, siya kukunika idatha yakho ngendlela ecwangciswe, isetyenziswa ngokubanzi, elungiselelwe umshini. Olu lungelo luqhubeka kuphela kuxhaso lwedatha ezenzekelayo oyinikayo ngomvume wethu ukuba siqale ukusebenzisa okanye apho sabenzisa ulwazi ukwenza isivumelwano nawe.

Ukuba ufuna ukwenza isicelo nangeliphi la mali noma naluphi na lwamalungelo, nceda ugqamele [email protected].

4.2 Indlela i-Endless Romance iyakhusela idatha yabaxhasi

Siye sikhathalele ukugcina idatha yakho ikhuselekile kwaye siyikhusela ngokucacisa kuyo yonke ukuchazeka okungalunganga. Nazo zonke iDatha yomntu esiqokelela ukufikelela kuphela kubathunywa ababalulekileyo abanamandla angenayo izibophelelo zobumfihlo. Ukuba sisebenzisa i-subcontractors ukugcina idatha yakho, asikuvumeli ukulahla ulawulo lweDatha yomntu okanye ukwazi ukufumana ukhuseleko kwezinhlelo ezingaba semngciphekweni xa idatha ibesasikelwa kwimanani ethu. Nangona kunjalo, akukho ngxamiseko ukuba i-transmission ye-data kwi-intanethi iqinisekiswe ngokupheleleyo. Kungaba lula ukuba abantu abaselula ngaphandle kolawulo lwe Endless Romance bangabanga ukuhamba okanye ukufumana transmissions okanye unxibelelwano oluyimfihlo ngendlela engalunganga. Nangona sisenza umzamo wokukhusela iDatha yakho yomntu, asikwazi ukuqinisekisa okanye ukuqinisekisa ukhuseleko lwazo zonke iDatha ozithumelela kum.
Nceda uqaphele ukuba una nobungqina bokuba uxhumano lwakho nathi alunjalo lwahlukeneyo ukuba.

4.3 Indlela yokucela idatha yakho kunye nomsebenzi wokuyifumana

Awuyi kuliphela na mali xa ufumana iDatha yakho yomntu (okanye ukusebenzisa olunye amalungelo). Nangona kunjalo, ukuba isicelo sakho sicacile esibandayo, siyakuyala ukuba singenise ukufezekisa isicelo sakho.

Sidinga ukubuza ngolwazi oluthile kuwe ukunceda ekuqinisekiseni ubuqwalaselo bakho kwaye uqinisekisa ukuba une-ralefu wokufumana iDatha yakho yomntu (okanye ukusebenzisa amalungelo akho). Oku kukhuseleko ukuze kuqinisekiswe ukuba idatha yomntu ayizukudalulwa kumntu ongenalo ilungelo yokuwamkela. Kwangokunjalo siyakuxhumana nawe ukubuza ulwazi olungakumbi ukuze sityhalele impendulo yethu.

5. UMDA WEDATHA YAKHO Ngeentla neendawo zesithathu

5.1 Ukwabelana nge datha yakho nabathathu

Sokuba Endless Romance izibeka iinyathelo zokuthintela ukuguqula idatha yomntu, sikwabelana ngeDatha yomntu namaqela aluncedo kwimeko yokuba Endless Romance inokuba nolawulo olutsha okanye ukungqinisisa kweshishini noma iintengiso zekhono zobuchule, okanye xa kungekho ukusebenzisana ngeenkampani zabo.

Ukuba iEndless Romance ithengiswa okanye ithengiswa, sinokulula ukukudlulisela, ukuyithengisa okanye ukuyinikezela ukuba abanye kwi nqaku yokuhlawula phakathi kokuqinisekisa leyo zinto. Emva koko, isigaba sobumfihlo somnini wesixhobo esiba ngaphathelana nezinto zayo yokusebenza. Kwindle naziphi na ezinye iimeko idatha yakho iya kuxhaswa ngaphantsi kwale Migaqo-nkqubo (njengeyakho kuxhaso), ngokuphakamisa.

Sikwabelana ngeDatha yomntu amaxesha onke ukuba kuyimfuneko ngenxa yezizathu zomthetho okanye ukuseka imigomo yeenkqubo yethu okanye le Migaqo-nkqubo yobumfihlo.

5.2 Iingqabisiso zabantu bokubhekisela kwiiNkampani (Third-Party Links)

Le Site ingangena kwiinkqubo kunye nezicwangciso ezichaphazela abantu abathathu. Ukuchofoza ezi ndlu okanye ukungena kulezi zixhumanisi kungavumela abantu abathathu ukuba baqokelele okanye babelane ngedatha ngawe. Asiyi kulawula ezi ndawo zixhasi kwaye singakhawulezi ukuba ngaba zineziphumo zokubamanisa zobumfihlo. Xa ushiya iSite yethu, sicela ufunde imigaqo-nkqubo yobumfihlo yewebhusayithi yonke oyisebenzisayo.

6. IMINI NOBUNONO BOKUGCINA IDATHA YAKHO

Siza kugcina iDatha yakho yomntu kuphela ngokuxhaswe ngamaxesha afanelekileyo ukuze sifezeke iinjongo esiqokelele kuyo. Sinasisikali sokugcina idatha yakho yomntu ixesha elide kunokuba kulindeleke xa kukho isikhalazo okanye xa sinengxaki yokuthobeka emthethweni.

7. UBUNDEMNA BAMABHOLA BASASEBENZISWA

Awunakho ukusebenzisa Endless Romance ukuba uneminyaka engaphantsi kwama-18. Ukuba ulisebenzisa ngokuqinisekileyo ngeminyaka engaphantsi kwama-18, ke kufuneka uyekile immed. Le app ayilungiseleli abantwana kwaye asifumani ndinika yona idatha yabantwana.

8. UKUHAMBISA IDATHA PHAMOKWNCI KWELizwe

Ulwazi lwakho lungagcinwa kwaye ludluliselwe e-US okanye kwelinye ilizwe okanye indawo yangaphandle kwe-US apho Endless Romance inayo indawo. Ngokusebenzisa Endless Romance, uvumelana nokudluliselwa kolwazi, kubandakanywa iPersonal Data, ngaphandle kwe-US.

9. ISAZISO SEMIBIYO NEZINDULU ZETYALA NECOLISO YOKUMISA UMGAQO

Sigcina umgaqo-nkqubo wethu womfihlo ohambayo kwaye siya kubeka iinguqulelo ezintsha apha. Le nguqulo ibekwe kwinani elingama-12-09-2025.

Nge Endless Romance, uyavuma ukutsaleka ukuqokelela nokusetyenziswa kwedatha njengoko kuboniswe kula Migaqo-nkqubo. Ukungena okungapheliyo okanye ukusetyenziswa kwe Endless Romance kuya kubangelwa ukwamkela okucacileyo nawuphi na utshintsho kule Migaqo-nkqubo.

10. UKUTYALYWA KWEMIGAQO

Zonke izibalo ze 'including' zithi including but not limited to kwaye izibonelo eziqonyiwe aziboneleli ukuncama kwenkcazelo yolawulo. zonke iidilesi ze-imeyile ezibhaliweyo kule migaqo zingasetyenziswa kuphela ngeenjongo zabo zokunikezwa, kwaye nayiphi na imibhalo engekayo iyacinyiswa. Ukuba umthetho awuniki luncedo, sinelungelo lokungaphenduli i-imeyile, nakuba iquletwa ngaphezulu kwezihloko ezisekelwe kwii-imeyile ezinikwayo. Unako ukongeza kakuhle ukuba isicelo sakho okanye umbuzo wakho utyelele ibalulekile ukucela impendulo yakho.

Abenzi bethu abakuko baziqinisekisa ukuba awakwazi ukuya kwi Endless Romance, ukulibala amalungelo okanye ukwenza iimpendulo (kokuba kukho izizathu ezininzi zenza ukuba) ngokuhambelana nale policy, imigaqo yethu, okanye izindululo ezisemthethweni kwi website yethu, okanye ukulinganisa ngokuqhelekileyo kunye nolungelelwano oluvela kwii ikhowudi zabo. Ukuba nawuphi na umxholo kwi-imeyile evela kwi Endless Romance uyavumelana nembonakalo eziphela kule migaqo, izivumelwano okanye isaziso esisemthethweni kwiwebhusayithi yethu, okanye ukungalingani okanye kuxhaswe njengokubuyiselwa kwamalungelo ethu, imiyalelo ye-imeyile iya kunyamalala. Izihlandlo ezithile ezisemthethweni zexhaswe zinga kuthiwa zifumaneka.

Endless Romance (trading name of LUX GLOBAL LTD)
27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom

Last updated: 2025-09-12